Legal Notice / Publisher Information

Last Updated: August 26, 2026

This Legal Notice provides information about the business responsible for operating this online store, publishing its content, handling customer orders, and providing customer support.

It should be read together with our Terms of Service, Privacy Policy, Shipping Policy, and Return & Refund Policy.

1. Website Operator

This online store is operated by:

Business Name: Qi Gong København
CVR Number: 32104274
Business Type: Enkeltmandsvirksomhed (Sole Proprietorship)

Registered Business Address:
Toldbodgade 37A, 2.
1253 København K
Denmark

Responsible Person:
Inge Helene Overgård

Customer Service Email:
a01025838365@gmail.com

2. Business Registration

Qi Gong København is registered in Denmark under:

CVR Number: 32104274

The business operates as an:

Enkeltmandsvirksomhed (Sole Proprietorship)

Business registration information may be verified through the relevant Danish public business register.

Reference to public registration information does not imply endorsement, recommendation, or approval of this website or its products by any public authority.

3. Responsible Person

The person responsible for the operation of this business is:

Inge Helene Overgård

Questions concerning the website, products, customer service, orders, or legal information may be sent to:

a01025838365@gmail.com

4. Purpose of the Website

This website operates as an online retail store offering products including:

• Cups

• Mugs

• Tumblers

• Drinkware

• Lids

• Straws

• Sleeves

• Related accessories

The website provides customers with information regarding:

• Products

• Product descriptions

• Materials

• Capacity and dimensions

• Prices

• Payment methods

• Shipping

• Returns and refunds

• Privacy

• Customer service

• Store policies

5. Product Information

We make reasonable efforts to present clear and accurate product information.

Product pages may include:

• Product name

• Description

• Images

• Materials

• Capacity

• Dimensions

• Available colors or designs

• Included accessories

• Care instructions

• Price

• Availability

Minor differences may occur because of:

• Product batches

• Manufacturing variations

• Photography lighting

• Screen settings

• Packaging changes

• Supplier updates

• Typographical or technical errors

Nothing in this section limits mandatory consumer rights relating to products that are defective, incorrectly supplied, unsafe, or materially different from their descriptions.

6. Drinkware Safety Information

Cups, mugs, tumblers, and related drinkware should be used according to the product description and any instructions provided.

Customers should not continue using a product if it is:

• Cracked

• Chipped

• Broken

• Leaking

• Structurally damaged

• Otherwise unsafe

Where applicable, customers should also review information concerning:

• Hot beverage suitability

• Cold beverage suitability

• Dishwasher use

• Microwave use

• Freezer use

• Cleaning

• Temperature limitations

• Lids and seals

Nothing in this section limits rights relating to defective or unsafe products.

7. Personalized Products

Where personalized or custom-made products are offered, customization may include:

• Names

• Initials

• Custom text

• Photographs

• Artwork

• Engraving

• Customer-selected designs

Customers are responsible for ensuring that they have the right to use any text, photograph, artwork, or other material submitted for customization.

Personalized products may be subject to different cancellation or return rules where permitted by applicable law.

Any relevant exception should be clearly disclosed before purchase.

8. Prices and Payments

Product prices are displayed on the relevant product pages and during checkout.

The final payable amount should be displayed before the customer completes an order.

Available payment methods are shown during checkout.

Payments may be processed through third-party payment providers.

We do not intentionally store complete payment card information on our own systems.

Applicable shipping charges, taxes, or other charges collected by our store should be displayed before purchase.

9. Shipping Information

Detailed shipping conditions are provided in our separate Shipping Policy.

That policy explains:

• Available shipping destinations

• Order processing times

• Shipping transit times

• Shipping costs

• Tracking

• Delayed shipments

• Lost packages

• Damaged shipments

Delivery times are estimates unless expressly stated otherwise.

Customers are responsible for providing complete and accurate delivery information.

10. Returns and Refunds

Our separate Return & Refund Policy explains:

• Our 30-day voluntary return period

• Return eligibility

• Return instructions

• Return shipping costs

• Broken or defective products

• Incorrect products

• Personalized product rules

• Refund processing

• Order cancellations

• Applicable statutory consumer rights

Customers should review the Return & Refund Policy before sending a product back.

Returned products should not be sent without first obtaining the applicable return instructions.

11. Consumer Rights

Nothing in this Legal Notice or our other store policies is intended to exclude or restrict mandatory consumer rights.

Depending on applicable law and circumstances, customers may have rights relating to:

• Withdrawal from eligible distance contracts

• Product conformity

• Defective goods

• Unsafe products

• Repair

• Replacement

• Price reduction

• Refund

Where mandatory consumer law provides greater protection than a store policy, the mandatory legal protection will apply.

12. Accuracy of Website Information

We make reasonable efforts to keep information on our website accurate and current.

However, occasional errors may occur, including:

• Typographical errors

• Pricing errors

• Product description errors

• Capacity or dimension errors

• Availability errors

• Technical inaccuracies

We reserve the right to correct genuine errors.

If an error materially affects an existing order, we will make reasonable efforts to contact the customer and provide an appropriate solution.

13. Intellectual Property

Unless otherwise stated, content on this website may be protected by applicable intellectual property laws.

Protected content may include:

• Text

• Product descriptions

• Images

• Graphics

• Logos

• Page layouts

• Website design elements

Website content may be used for personal shopping and informational purposes.

Protected content may not be copied, reproduced, modified, distributed, published, or commercially exploited without authorization, except where permitted by applicable law.

Third-party trademarks and intellectual property remain the property of their respective owners.

14. Customer-Submitted Content

If customers are permitted to submit:

• Product reviews

• Photographs

• Custom artwork

• Custom text

• Comments

they confirm that:

• They have the right to submit the content

• The content is not knowingly false or misleading

• The content does not unlawfully infringe third-party rights

• The content does not contain unlawful or malicious material

We may moderate or remove content that violates applicable law, store policies, or reasonable platform standards.

15. Third-Party Services

Our online store may use third-party service providers, including:

• Shopify

• Payment processors

• Shipping carriers

• Logistics providers

• Email service providers

• Hosting providers

• Analytics platforms

• Advertising services

• Fraud-prevention providers

These third parties may operate according to their own terms and privacy policies.

We are responsible for third-party services only to the extent required by applicable law.

16. External Links

Our website may contain links to external websites or services.

These may include:

• Payment providers

• Shipping providers

• Social media services

• Product resources

• Other external platforms

We do not control third-party content, security, privacy practices, or terms.

Visitors should review applicable third-party policies before using external services.

17. Privacy and Personal Information

Personal information is processed according to our separate Privacy Policy.

Personal information may be processed for purposes such as:

• Order fulfillment

• Payment processing

• Shipping

• Customer service

• Returns and refunds

• Fraud prevention

• Legal compliance

• Website operation

• Marketing where legally permitted

Privacy-related requests may be sent to:

a01025838365@gmail.com

18. Cookies

Our website may use cookies and similar technologies for:

• Essential website functionality

• Shopping cart

• Checkout

• Security

• Saving preferences

• Analytics

• Advertising measurement

Where legally required, non-essential technologies will be used according to the visitor’s consent choices.

19. Website Availability

We aim to keep our website accessible and functioning correctly.

However, access may occasionally be interrupted because of:

• Maintenance

• Security updates

• Technical problems

• Hosting disruptions

• Third-party service outages

• Circumstances outside our reasonable control

We do not guarantee that the website will always operate without interruption.

20. Liability

Nothing in this Legal Notice excludes or limits liability where doing so would be unlawful.

To the extent permitted by applicable law, we are not responsible for losses caused solely by:

• Improper product use

• Failure to follow product-care instructions

• Unauthorized modification

• Incorrect customer information

• Circumstances outside our reasonable control

Nothing in this section limits mandatory rights relating to defective, unsafe, incorrectly supplied, or non-conforming products.

21. Applicable Law

This online store is operated by a business registered in Denmark.

To the extent legally permitted, matters relating to the operation of this website are governed by applicable Danish law.

Nothing in this Legal Notice deprives consumers of mandatory protections that may apply under the law of their country of residence.

22. Complaints

If you have a complaint regarding:

• A product

• An order

• Payment

• Shipping

• Delivery

• A return

• A refund

• Privacy

• Customer service

please contact:

a01025838365@gmail.com

Please include your order number, where applicable, and a clear description of the issue.

We will make reasonable efforts to review the matter and provide an appropriate response.

Nothing in this section prevents a consumer from contacting a competent consumer-protection authority, dispute-resolution body, or court where permitted by applicable law.

23. Changes to This Legal Notice

We may update this Legal Notice to reflect changes in:

• Business operations

• Products

• Website functionality

• Payment methods

• Shipping services

• Store policies

• Applicable legal requirements

The updated version will be published on this page with a revised “Last Updated” date.

24. Official Contact Information

Qi Gong København

CVR Number:
32104274

Business Type:
Enkeltmandsvirksomhed (Sole Proprietorship)

Registered Business Address:
Toldbodgade 37A, 2.
1253 København K
Denmark

Responsible Person:
Inge Helene Overgård

Customer Service and Legal Contact Email:
a01025838365@gmail.com